자원봉사 FAQ
When is the calendar posted?
We post all NTFB opportunities on the first business day of the month one month in advance. It is a manual process completed by 10:00am on the first business day.
Example: January’s calendar is posted on the first business day of December. February’s calendar is posted on the first business day of January.
Why are there no opportunities on the calendar?
The calendar is a live calendar. When a shift is full, it will disappear from the calendar.
I didn’t see a shift yesterday, but today there is a shift. What happened?
If a volunteer unregisters from a full shift, it will reappear on the calendar.
There is no availability on the calendar. Can I show up anyways?
Due to safety policies, we do not allow walk-ins.
The calendar is completely full. Are there other opportunities?
Once the NTFB calendar is full, there is no additional availability with NTFB. We recommend checking on the first business day of the month to secure a space.
NTFB works to feed our neighbors through our Feeding Partners across our 13-county service area. If you are unable to find a shift at NTFB, we recommend checking with our partners who also rely on volunteers to serve our neighbors.
Partners will have their own volunteer process that you will be required to follow to volunteer with them.
What is the minimum age?
The minimum age of the volunteer varies depending on the opportunity. Each description will list the age requirement for the specific opportunity.
Volunteers for Pack and Box must be at least 12 years old on the day of their volunteer shift.
Does my child need a chaperone?
Any volunteers ages 12 – 15 are required to have a chaperone.
My minor is 16. Do they need a chaperone?
Minors that are 16 or 17 years old volunteering at the Distribution Center do not need a chaperone. A parent/guardian will be required to electronically sign their liability waiver.
Can I chaperone multiple minors?
One chaperone is required per three minors.
Does NTFB provide a chaperone?
NTFB does not provide chaperones.
Who can be a chaperone?
A chaperone must be at least 18 years old and take responsibility for the minor.
I am the chaperone. Can I sit in the volunteer room while my minor volunteers?
Chaperones are required to volunteer alongside the minor(s) for the entirety of the volunteer shift.
I am volunteering and my child is under 12. Can they sit in the volunteer room while I volunteer?
We are not able to have unaccompanied children sit in the volunteer room or lobby during a volunteer shift.
I am the chaperone. Do I need a volunteer account?
Chaperones and minors are both required to have a volunteer account AND be registered for the shift.
How can I track my hours?
Our volunteer portal will automatically track your hours. A NTFB representative will check you in when you arrive for the shift; the check-in will reflect in your volunteer account.
I am completing community service hours for school. Can my hours be verified?
NTFB will verify service hours for educational institutions. If you have a form from the school that needs to be signed, bring the form with you to the volunteer shift. A NTFB staff member will sign the form at the end of the volunteer shift.
My school needs an email address for the online verification. What is the email address?
Please use volunteer@ntfb.org for hour verification forms.
My hours were declined on my school’s verification system, but I completed the work. What happened?
Hours are declined typically for three reasons:
The name on the verification does not match a name in our system. If your name in your volunteer account is a nickname or different from your school form, hours will be declined. Please ensure that the names match.
The email address on the verification form does not match the email address in our system. If your email address in your volunteer account is different from the email address on the form, hours will be declined.
The number of hours or the date is incorrect. When submitting hours for verification, please use the date you completed the hours and the number of hours of the service. We do not award time for arriving early.
I am completing court-ordered community service hours. How can I verify my hours?
NTFB is unable to sign court documents. Our volunteer portal allows for you to download a “Volunteer Resume” that will verify hours completed at NTFB. The resume will show dates, hours, and opportunities completed.
I made a financial contribution for community service. Can I receive service hour credits for this donation?
NTFB does not award service hours for monetary donations. NTFB will accept financial contributions and provide a donor receipt.
I hosted a food drive and made a donation to the Food Bank. Can I receive service hour credits for this donation?
NTFB does not award service hours for Food Donations. NTFB will accept food donations and provide a donor receipt.
The hours in my volunteer account were declined. What happened?
NTFB policy is that hours entered manually by the volunteer will be declined. Only hours entered by a NTFB Staff Member or using the Kiosk in the Distribution Center Volunteer Room will be approved.
Cooking Matters에 자원봉사를 할 수 있는 최소 연령은 몇 살입니까?
Cooking Matters에 자원 봉사할 수 있는 최소 연령은 18세입니다.
Cooking Matters의 자원 봉사 요리사가 될 수 있습니까?
그래 넌 할수있어. 그러나 자원 봉사 셰프는 요리 학위를 소지하거나 요리 학교에 등록하거나 수년 간의 레스토랑 경험이 있거나 셰프로 활동해야 합니다.
요리 문제에 자원 봉사 영양 강사가 될 수 있습니까?
그래 넌 할수있어. 그러나 영양 강사는 영양, 식품 과학, 영양학 또는 관련 분야에서 학위를 취득했거나 현재 이를 위해 일하고 있어야 합니다. 영양 강사는 영양사 또는 등록 영양사로 일할 수도 있습니다.
NTFB 파트너 가든에 무엇을 가져와야 합니까?
- 자외선 차단제
- 벌레 스프레이
- 색안경
- 모자/바이저
- 물
누가 NTFB 파트너 가든에서 수확한 농산물을 얻습니까?
NTFB 파트너 에이전시를 선택하면 이 제품을 받아 고객에게 제공합니다.
NTFB에 자원봉사를 할 수 있는 최소 연령은 몇 살입니까?
자원 봉사를 하려면 어린이는 10세 이상이어야 하며 모든 미성년자는 성인과 동반해야 합니다. 미성년자 3명당 성인 1명 이상이어야 합니다.
자원봉사를 할 수 있는 최소 연령은 어떻게 됩니까?
행정 자원 봉사자로 자원 봉사할 수 있는 최소 연령은 16세입니다.
자원봉사를 할 수 있는 최소 연령은 어떻게 됩니까?
NTFB 특별 이벤트 자원 봉사자의 최소 연령은 이벤트에 따라 다를 수 있지만 일반적으로 모든 특별 이벤트 자원 봉사자는 16세 이상이어야 합니다. 각 이벤트에 대한 구체적인 연령 요건은 자원 봉사자 모집에 나열됩니다.
특별 행사에 자원 봉사하려면 무엇을 입어야 합니까?
특별 이벤트 자원 봉사자는 발가락이 막힌 신발과 날씨에 적합한 복장을 착용해야 합니다. 경우에 따라 NTFB에서 브랜드 티셔츠를 입을 수 있습니다.