Gift Service Center FAQs

As a monthly, recurring donor you automatically have a username and password and can update your payment plan and billing information online through our Gift Service Center.

All monthly donors must reset their password if it's their first time accessing the Gift Service Center.

Instructions:

  1. Login here with your username and password. If you’ve forgotten your username or password, please follow the instructions within the Gift Service Center under “Forgot Username or Password”.
  2. Next, you will receive an automated email and this may take up to 5 minutes. Your username will be listed in this email. Follow the link within the email that indicates: Set or reset my password now.
  3. You will then receive a second email and follow the link that indicates: Set or reset my password now.
  4. Set your new password and choose submit.
  5. Choose Manage Recurring Gift.
  6. Choose Recurring Gift Service Center to update your payment plan or billing information.

To access the Gift Service Center in the future, please bookmark ntfb.org/giftservicecenter

Please note: If you've canceled your monthly, recurring donation and would like to start a new one, please visit ntfb.org/mealmakers

After verifying the steps above, if you are experiencing technical difficulties please contact us by email at info@ntfb.org