Get Food Assistance

See below to learn more about how to get food assistance through Senior Programs, Mobile Pantry Sites, locating a Food Pantry in your area, or by speaking to a Social Services Assistance Staff member.

Social Services Assistance staff can provide valuable information regarding SNAP and other HHSC benefits that may be available to assist with supplementing your food budget. Contact an SSA staff member through the SNAP Information page.

Find a Food Pantry Near You

If you or someone you know is seeking food assistance, use our agency finder below to find a food pantry near you. Please call 214-330-1396 if you need SNAP Assistance. Important: When you find an agency that interests you, we encourage you to contact them prior to visiting them to confirm their service hours and other information.

Can't find a food pantry that works for you? View our Mobile Pantry schedule.

Mobile Food Pantry

NTFB will hold public food distributions with its feeding partner, Catholic Charities Dallas, to help families in North Texas struggling to make ends meet.

The food is distributed on a first-come, first-served basis. Participants will be asked to share their name and the size of the family and provide a zip code where their family resides to receive food.

Mobile Food Pantry Schedule

Please note that these drive-thru distributions require participants to have a vehicle.
All dates are subject to change. Please contact Catholic Charities Dallas for Food Pantry status.

Catholic Charities Dallas: (866) 223-7500

The NTFB would like to acknowledge that while every effort is made to adhere to posted distribution times, some sites are subject to change due to product availability and/or weather.

SNAP Information

The Supplemental Nutrition Assistance Program (SNAP) addresses the nutritional needs of low-income families.

Learn More

Senior Programs

Ensuring that seniors have access to nutritious foods that meet their health needs.

Learn More

Food Assistance and SNAP FAQs

What is the difference between a food bank and a food pantry?

A food bank is a non-profit that safely stores millions of pounds of food that will soon be delivered to local food programs, like a food pantry. The food stored by food banks is donated from local neighbors, retailers, grocery stores, and restaurants.

A food pantry is a distribution center where hungry families can receive food. Supplied with food from a food bank, pantries feed hundreds of people per week! Because every community is different, there are many different types of pantries.

How can I receive food?

Does the food bank approve my SNAP application?

The Social Services Assistance (SSA) Team of the food bank is a Community Partner building a bridge between Health and Human Services (HHSC) and communities in our service area to provide access to food, cash, and healthcare assistance. While the SSA Team assists with the application process, we do not determine eligibility. HHSC processes the applications and determines eligibility and has up to 30 days to process your SNAP application.

If you would like assistance applying for SNAP, Medicaid, TANF, Texas Health Women, or the Medicare Savings Program, contact a SNAP Representative.

How will I know when HHSC is calling me?

If I have applied for SNAP with the food bank and have questions about my pending case, what can I do?

For information about state benefits (YourTexasBenefits.com) dial 2-1-1, select your language, then choose Option 2. If you have health and human services related complaints or issues, please visit the Office of the Ombudsman website.

When submitting your application via YourTexasBenefits, make note of your Submission ID# for 2-1-1 to be able to locate your application.

If 2-1-1 is unable to assist you, and you have additional questions regarding your case, please contact our Call Center for assistance, 214-269-0906.

What household changes do I need to report for my SNAP case?

You should report:

If anyone moves in or out of your SNAP household. Your SNAP household refers to anyone included on your SNAP case.
Financial changes like income, rent, savings, or child support.
Changes to your address to ensure you receive important letters from HHSC. If your mail is returned to HHSC, this could cause your case to be denied.

Most households need to report changes within 10 days of the change, but some do not. Your caseworker can confirm which rules apply to your household.

You can report changes online with a Your Texas Benefits account.

How do I replace a lost or stolen EBT/Lonestar card?

What can I buy with my EBT card (SNAP Benefits)?

Which stores and restaurants accept my EBT card (SNAP)?

Can I get any discounts with my EBT card?

View PDF version.

In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English. To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http://www.ascr.usda.gov/complaint_filing_cust.html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 632-9992. Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D.C. 20250-9410; (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov. This institution is an equal opportunity provider.